Getting started
What exactly is AurumX?
AurumX is a trading signals and education service. We share structured trade setups — each with a clear entry, a defined take-profit target and the reasoning behind it — across Gold, Forex, Crypto, Indices and Metals, and we teach the method behind them. We are not a broker and never manage your money.
How do I receive the signals?
In real time through private VIP
Telegram channels. After you subscribe you'll receive an activation key by email; you send it to our support account
@AurumX_support26 and we add you to your channel. See the full walkthrough on the
How to Start page.
How quickly do I get access after paying?
Your activation key is emailed the moment your payment is confirmed. As soon as you send it to us on Telegram, we verify it and add you — usually very quickly. (Do check your spam folder if you don't see the email.)
Do I need a specific broker or software?
No. Our signals work with any broker or platform you choose. You stay fully in control and place your own trades — AurumX never touches your account or funds.
Is there a free way to try AurumX first?
Yes. Our free channel (coming soon) posts a gold signal every Monday, Wednesday and Friday, plus the weekly profit/loss results of our VIP channels — free for up to 6 months, no card required. It's the best way to see how we perform before paying.
Plans & billing
What's the difference between a single channel and the All-in-One bundle?
A single channel covers one market group (FX & Gold, Crypto & FX, or Indices & Metals). The All-in-One bundle unlocks all three VIP channels under one yearly subscription — at a meaningful saving versus buying each separately.
How long does my subscription last?
VIP channel access runs for 12 months. The AurumX Trader indicator (when available) is billed monthly. The eBook set is a one-time purchase you keep.
Is my payment secure?
Yes. All payments are processed by Stripe, a globally trusted payment provider. AurumX never sees or stores your card details.
How do I cancel or manage my subscription?
You can manage or stop your renewal through Stripe. If you'd like a hand, just email
support@aurumx.ch and we'll take care of it for you.
Can I get a refund?
Because channel access and digital products are delivered immediately, please review our
Terms of Service and reach out to support with any billing question — we're happy to help where we can.
Products
What markets do the channels cover?
Across our three channels: Gold, major Forex pairs, leading Cryptocurrencies, stock Indices and precious Metals. Pick the channel that fits how you trade, or take all three with the bundle.
What's included in the eBook library?
The AurumX Trading Library is seven e-books: the four-volume Trading Masterclass (price action, chart patterns, risk & execution, plus a twelve-setup Playbook) and three companion guides — prop-firm challenges, TradingView setup, and a fillable trading journal. Books are sold individually, as the Masterclass bundle, or as the Complete Library. Delivered as PDFs with instant access after purchase, copyright-protected for personal use.
What is the AurumX Trader indicator?
A
TradingView indicator that marks clear buy and sell points directly on your charts, built for precise entries on 5–15 minute timeframes. It's launching based on demand — register your interest on the
Plans page and we'll email you at launch.
How many signals will I receive?
It varies with market conditions — we prioritise quality, structured setups over quantity, and only post when a setup meets our criteria. For reference, the free channel posts three gold signals per week.
Safety, risk & support
Do you guarantee profits?
No — and anyone who does should be treated with caution. Trading involves real risk and losses are possible. AurumX provides signals and education only, never guaranteed returns. Past performance is not indicative of future results.
Are the signals financial advice?
No. They are educational trading ideas. You are responsible for your own decisions and risk management, and you should only trade with money you can afford to lose.
Is AurumX a broker?
No. We don't hold funds, execute trades, or manage accounts. You always trade through your own broker, on your own terms.
How do I get help?
Email
support@aurumx.ch or message
@AurumX_support26 on Telegram. A real person will get back to you.